Privacy Policy

About Voice of Visions Academy

Voice of Visions Academy ("VOVA", "we", "us", or "our") is a professional online training institution operating under Mr. & Mrs. Happiness Initiatives, India. We offer personalised, one-on-one and group training programmes in Communicative English, Advanced English, Soft Skills, Interview Preparation, Public Speaking, and IELTS Preparation.

Our website is accessible at www.voiceofvisionsacademy.in and our training is delivered entirely online — virtually, globally, and always open. This Privacy Policy governs all information collected through our website, enquiry forms, WhatsApp communications, and any related interactions with our academy.

How We Use the Information You Share

Every piece of information you share with us is used for one clear purpose — to provide you with a meaningful, personalised, and respectful experience as you explore your journey with Voice of Visions Academy.

• To Contact You Within 24 Hours — We use your WhatsApp number or email address to reach out and schedule your first free discovery session.
• To Personalise Your Experience — Your age, district, and course interest help us understand your specific learning needs and recommend the most appropriate course pathway.
• To Schedule Your Free Sessions — The first two sessions with Voice of Visions Academy are completely free of charge. We use your contact details solely to facilitate these sessions.
• To Discuss Your Course Journey — After your free sessions, if you wish to continue, we will discuss a fully customised and personalised course plan. Your information helps us make this conversation focused and relevant.
• To Send Course-Related Communications — Occasional updates about session timings, resources, or relevant training information may be sent via WhatsApp or email. You may opt out of these at any time by informing us.
• To Improve Our Services — Aggregated, non-identifiable information may be used internally to improve our website, courses, and communication approach.

How We Store and Protect Your Data

Your data is stored securely within our internal academy systems. Enquiry data submitted through our website form is stored in a password-protected internal database accessible only to authorised personnel of Mr. & Mrs. Happiness Initiatives who are directly responsible for student communication and course coordination.

We take reasonable and appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These include access controls, secure storage practices, and limiting access to personal data on a need-to-know basis.

While we implement strong safeguards, please note that no method of data transmission over the internet or electronic storage is completely secure. We are committed to protecting your data to the best of our ability and will notify you promptly in the event of any data breach that affects your information.

Who We Share Your Data With

We treat your personal information with the highest degree of confidentiality. Your data is never sold, rented, or traded to any external party for commercial purposes.

In the limited circumstances described below, your information may be accessed or shared only as necessary to operate our academy:

• Within Mr. & Mrs. Happiness Initiatives — Your information may be accessed by authorised team members within our organisation (both Voice of Visions Academy and our wellness initiative 2 Be Happy) solely for the purpose of course coordination and personalised communication.
• WhatsApp & Telecommunication Platforms — When we communicate with you via WhatsApp or phone, your data passes through the infrastructure of those respective platforms. We encourage you to review WhatsApp's privacy policy for more information.
• Legal Compliance — We may disclose your personal information if required to do so by law, court order, or government authority under the laws of India, including but not limited to the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

Cookies & Website Analytics

Our website may use basic browser cookies that are essential for the functioning of the website — such as remembering preferences during a session. These cookies do not collect personally identifiable information and are not used for tracking or advertising purposes.

Our website does not currently deploy third-party analytics tools that track individual user behaviour across the internet. If this changes in the future, this policy will be updated accordingly, and appropriate notice will be provided.

You may choose to disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on our website.

Links to External Websites

Our website may contain links to external websites, including WhatsApp (wa.me), Google Fonts, and our sister initiative 2 Be Happy (2behappy.org). These links are provided for your convenience and information.

Voice of Visions Academy is not responsible for the privacy practices, content, or security of any external websites. We encourage you to read the privacy policies of any third-party websites you visit. The inclusion of a link does not imply endorsement of that website's privacy practices.

Privacy of Minors and Young Learners

Voice of Visions Academy welcomes learners of all ages. However, if you are under the age of 18 years, we kindly request that your enquiry form be submitted with the knowledge and consent of a parent or legal guardian. By submitting information on behalf of a minor, the parent or guardian confirms their consent for the collection and use of that information as described in this policy.

We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If you believe that a child under 13 has submitted information to us without parental consent, please contact us immediately and we will take prompt action to remove the data.

Your Rights & Choices

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights in relation to the personal data we hold about you:

• Right to Access — You may request a summary of what personal information we hold about you.
• Right to Correction — You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion (Erasure) — You may request that we delete your personal data from our records. We will fulfil this request promptly, except where retention is required for legal or regulatory reasons.
• Right to Withdraw Consent — You may withdraw your consent to our use of your personal data at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
• Right to Opt Out of Communications — You may ask us to stop sending you WhatsApp messages or emails at any time by simply informing us during a conversation or by contacting us as described in Section 12.

To exercise any of these rights, please contact us via WhatsApp at +91 91628 23777 or by email. We will respond to all requests within a reasonable timeframe and at no charge to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our website and submission of your information after any changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to notify you through our available communication channels.

Governing Law & Jurisdiction

This Privacy Policy is governed by and shall be construed in accordance with the laws of India, including but not limited to:

• The Information Technology Act, 2000 and its amendments
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023

Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of India.

Questions? Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. We are committed to responding openly and promptly.